Terms of Service

Effective Date: August 29, 2026

These Terms of Service ("Terms") govern access to and use of PartsBookPro, including PowerForce Parts Book Pro functionality ("PartsBookPro," "PowerForce," the "Platform," or the "Service"), powered and operated by Gamache Services LLC, 4618 Kirchoff Ln, Imperial, Missouri 63052 ("Gamache Services," "we," "us," or "our").

By creating an account, accessing the Platform, uploading content, purchasing a subscription, or otherwise using the Service, you agree to these Terms.

If you use PartsBookPro on behalf of a company or organization, you represent that you have authority to bind that organization.

1. Business Use

PartsBookPro is intended primarily for businesses and professional users. You must be at least 18 years old and legally capable of entering into a binding agreement.

If your organization has executed a Master Services Agreement ("MSA") with Gamache Services LLC, the MSA controls in the event of a conflict with these Terms.

2. The Service

PartsBookPro may provide functionality including:

• Uploading and storing parts books, PDFs, drawings, BOMs, engineering documents, bulletins, and related files.
• OCR and automated document processing.
• Automated callout and hotspot detection.
• Parts-table and BOM extraction.
• Make, model, publication, and serial-range identification.
• Interactive parts diagrams.
• Part-number and serial-number searching.
• Parts substitutions, supersessions, and cross-references.
• Engineering and technical-file management.
• Technical and service bulletin management.
• Organization and user administration.
• Role-based access controls.
• Customer-facing electronic parts catalogs.
• Publishing to WordPress, WooCommerce, APIs, or other supported systems.
• Subscription and usage management.
• Audit and security logging.

Features may vary by subscription plan.

3. Accounts and Organizations

You are responsible for maintaining accurate account information and protecting your login credentials.

Organizations may designate users as owners, administrators, editors, viewers, or other supported roles. Organization owners and administrators are responsible for managing users, permissions, published content, and authorized integrations.

4. Customer Content

"Customer Content" means documents, files, PDFs, images, drawings, parts information, BOMs, product data, technical information, photographs, catalog information, and other material submitted to PartsBookPro by or for a customer.

You retain ownership of your Customer Content.

You grant Gamache Services LLC a limited, non-exclusive right to host, copy, process, transform, index, analyze, display, transmit, publish, and otherwise use Customer Content only as reasonably necessary to provide, secure, maintain, support, and improve the Service.

5. Rights to Uploaded Material

You represent and warrant that you possess all rights, licenses, permissions, or other legal authority necessary to upload and process Customer Content through PartsBookPro.

This requirement applies particularly to:

• OEM parts books.
• Manufacturer catalogs.
• Engineering drawings.
• Technical manuals.
• BOMs.
• Photographs and illustrations.
• Service documentation.
• Copyrighted diagrams.
• Proprietary technical information.

PartsBookPro does not grant you rights to third-party intellectual property merely because the Platform can process or publish it.

6. Automated Processing and OCR

PartsBookPro uses automated technologies including OCR, image analysis, document parsing, pattern recognition, and software rules.

Automated output can contain errors, including incorrect:

• Part numbers.
• Callouts.
• Hotspot locations.
• Quantities.
• Descriptions.
• Models.
• Serial-number ranges.
• Cross-references.
• Substitutions.
• Supersessions.
• Page associations.
• Diagram relationships.

Customers must review and validate automatically generated information before relying upon or publishing it.

7. Not an OEM or Engineering Authority

Unless expressly identified otherwise, PartsBookPro-generated information is not approved, certified, or endorsed by the original equipment manufacturer.

PartsBookPro is not a substitute for official engineering documentation, manufacturer service information, safety documentation, regulatory instructions, or professional engineering judgment.

Do not rely solely on PartsBookPro for safety-critical, engineering-critical, or life-safety decisions.

8. Parts and Fitment Verification

Users are responsible for verifying part numbers, fitment, quantities, serial applicability, substitutions, supersessions, and equipment compatibility before ordering, selling, installing, or recommending a part.

Gamache Services LLC is not responsible for losses resulting from an incorrect purchase, sale, installation, repair, or equipment decision based on unverified catalog information.

9. Publishing and Integrations

PartsBookPro may permit content to be published or transmitted to external systems including websites, WordPress, WooCommerce, APIs, and other third-party services.

You authorize PartsBookPro to perform requested actions on systems you connect to the Platform. You are responsible for reviewing information before publication.

Gamache Services LLC is not responsible for third-party system changes, outages, API changes, search-engine behavior, external caching, or modifications made outside PartsBookPro.

10. Public Catalogs

Content intentionally published to a public catalog may become publicly accessible and may be indexed, copied, cached, archived, or redistributed by search engines or other third parties.

11. Acceptable Use

You may not use PartsBookPro to:

• Violate applicable law.
• Infringe intellectual-property rights.
• Upload malware or malicious code.
• Attempt unauthorized access.
• Circumvent access controls.
• Probe or attack the Platform without written authorization.
• Interfere with Platform operation.
• Access another customer's information without authorization.
• Use automated access in a manner that materially disrupts the Service.
• Misrepresent ownership or authorization concerning uploaded materials.

12. Security

PartsBookPro uses safeguards that may include:

• Tenant isolation.
• Role-based access controls.
• Multi-factor authentication functionality.
• Password hashing.
• Secure password-reset mechanisms.
• Login throttling.
• Session controls.
• CSRF protection.
• Upload validation.
• Security headers.
• Private database and cache services.
• Audit and security-event logging.
• Sensitive-field filtering.
• Secure secret management.
• Hardened application containers.
• HTTPS/TLS for supported external connections.
• Off-host security-log archiving where configured.

No computer system can be guaranteed completely secure.

13. Subscription Plans and Usage

Subscriptions may include limits involving users, projects, processed pages, publishing, API access, substitutions, storage, or other functionality.

We may prevent additional usage when contractual or subscription limits are exceeded.

14. Billing

Paid subscriptions may be processed through Stripe or another disclosed payment provider.

When Stripe-hosted Checkout or Customer Portal functionality is used, payment-card information is entered directly into Stripe's hosted environment. Gamache Services LLC does not intentionally collect or store full payment-card numbers or card security codes through PartsBookPro.

15. Third-Party Services

PartsBookPro may rely upon or integrate with services including:

• IONOS for infrastructure and hosting.
• Brevo for transactional email delivery.
• Stripe for billing where enabled.
• Cloudflare for security or traffic-management services where enabled.
• Microsoft OneDrive for security archive storage where configured.
• Customer-selected WordPress, WooCommerce, API, and other integrations.

16. PartsBookPro Intellectual Property

PartsBookPro, including its source code, application design, processing systems, workflows, interfaces, databases, algorithms, templates, documentation, and branding, is owned by Gamache Services LLC or its licensors.

17. Generated Output

Subject to third-party rights and your underlying Customer Content, you may use catalog data and other output generated for your organization through PartsBookPro for your internal and commercial business purposes.

18. Feedback

If you voluntarily provide suggestions or feedback concerning PartsBookPro, Gamache Services LLC may use that feedback without restriction or compensation.

19. Service Analytics and AI Training

Gamache Services LLC may use aggregated or de-identified information to operate, secure, measure, troubleshoot, and improve PartsBookPro.

Gamache Services LLC will not use Customer Content to train a generalized public or third-party artificial-intelligence model unless separately agreed to in writing.

20. Data Retention

Following applicable account termination or deletion, customer application data is generally retained for up to 30 days.

System backups are generally retained for up to 30 days.

Security and audit logs may be retained for up to 90 days.

Security records archived to Microsoft OneDrive, where configured, may be retained for up to 90 days.

Certain records may be retained longer when reasonably necessary to comply with law, resolve disputes, prevent fraud, enforce agreements, or preserve evidence concerning a security incident or legal hold.

21. Availability and Backups

We work to maintain reliable service but do not guarantee uninterrupted or error-free operation unless a separate written Service Level Agreement expressly provides otherwise.

Customers should maintain copies of business-critical source documents and information.

22. Suspension

We may suspend access where reasonably necessary to:

• Protect Platform security.
• Prevent fraud or abuse.
• Respond to a legal requirement.
• Prevent material harm.
• Address overdue payments.
• Enforce these Terms.

23. Termination

Upon termination, access may be disabled and Customer Content handled according to these Terms and any applicable MSA or Data Processing Addendum.

24. Warranty Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT, PARTSBOOKPRO IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GAMACHE SERVICES LLC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GAMACHE SERVICES LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST SALES, LOST DATA, LOST BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION.

EXCEPT FOR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, GAMACHE SERVICES LLC'S AGGREGATE LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY THE CUSTOMER FOR THE AFFECTED SERVICE DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

26. Customer Indemnification

You agree to defend and indemnify Gamache Services LLC from third-party claims arising from Customer Content, your violation of intellectual-property rights, your unlawful use of the Service, content you publish through PartsBookPro, or your material violation of these Terms.

27. Copyright Complaints

Copyright or intellectual-property complaints should be sent to:

Gamache Services LLC
4618 Kirchoff Ln
Imperial, MO 63052
Don@Gamachetech.com

28. Changes

We may update these Terms as PartsBookPro evolves or legal requirements change. Material changes will be communicated through reasonable means.

29. Governing Law and Venue

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

To the extent permitted by law, disputes will be brought in the appropriate state or federal courts serving Jefferson County, Missouri, and the parties consent to jurisdiction and venue there.

30. Contact

Gamache Services LLC
4618 Kirchoff Ln
Imperial, MO 63052
Don@Gamachetech.com